EBC Frenos

What information do we collect?

When you visit www.ebcfrenos.com you may provide DVS European España, S.L. with two types of information: personal information you actively choose to disclose through actions such as making a purchase, using the "Send this page to a friend" feature, signing up for our newsletter or contacting DVS European España, S.L., and information regarding your use of our site collected in a way not visible to you, on an anonymous basis through the use of cookies and IP address tracking.

Information you actively disclose.

When you purchase products from DVS European España, S.L. and make a credit card transaction through PayPal, you will be asked to provide information related to the transaction, including the amount of the transaction, the type of transaction (purchase of goods) and addressing information. PayPal may retain this information for future transactions. Your credit card number and other financial information is strictly confidential, PayPal DOES NOT give DVS European España, S.L. any details about your credit card. PayPal are a separate entity from DVS European España, S.L. and have their own privacy policies and procedures. For more information please read the PayPal Privacy Policy.

When signing up for the ebcfrenos.com newsletter, using the "Send this page to a friend" feature or contacting DVS European España, S.L., we store your email address and any other information that you choose to disclose, in order to process your request, however we never store the recipient address or personal message that you include when using the "Send this page to a friend" feature. Both the "Send this page to a friend" and the "Contact Us" form allow you to specify whether or not you wish to receive promotions and offers from DVS European España, S.L. Your request will of course be honoured.

Other information collected.

Because of the way that World Wide Web communication standards work, when you arrive at or leave the ebcfrenos.com web site, we automatically receive the web address of the site that you came from or are going to. We also collect information on which pages of our web site you visit, the type of browser you use and the times you access our site. We use this information only to try to understand our customers' preferences better and to manage the load on our servers, so as to improve our service and your experience. We do not track the web sites that you visit before or after you leave the ebcfrenos.com site.

Our site also utilizes a standard technology called "cookies" to collect information, in order to enhance the design of our site and make it easier, faster and friendlier to use. We use this cookie information to remember your language preferences and to display your email address in our web forms, so that you don't have to retype this information every time you use them. Any information that you do not actively disclose is collected on an anonymous basis and will never be linked to your personally identifiable information.

What are cookies?

Cookies are small files of data that we send to your computer to allow us to recognize you as you navigate through our site or if you return to the site using the same computer and browser. Cookies sent to your computer by ebcfrenos.com, can only be accessed by us, likewise we are not able to access cookie information sent to you by other web sites. Cookies exist in order to make your online experience easier and more personalized. If you do not wish to transmit cookie information about yourself you may turn off the cookie function in your web browser, however this may mean that you cannot fully utilize all features that our site has to offer due to technical considerations.

Sharing information with government or other third parties.

We will not sell or rent your personally identifiable information or a list of our customers to third parties, however DVS European España, S.L. may be required by law or government agency to disclose Information you have provided and will do so if required by law or subpoena. In order to ship your order to you we must provide your name and address, as well as the content and value of the package being sent, to the Spanish Postal Service. DVS European España, S.L. also reserves the right to use any Information you have provided (if required) in order to settle any dispute between you and DVS European España, S.L.

How do we secure information?

We use all reasonable efforts to secure your personally identifiable information against unauthorized access or disclosure, or accidental loss or destruction. Other communications you may have with DVS European España, S.L. via email or regular post may not be secure unless DVS European España, S.L. advise you that security measures are in place prior to your sending information. Therefore, if you choose to communicate with DVS European España, S.L. through these means you are assuming the risk of doing so, and DVS European España, S.L. requests that you do not send or post sensitive information through these means.

Accessing and changing your information.

If you desire not to receive information or if you wish to access, delete or correct your information, please use the "Your Profile" facility provided when you log in to your account or send an email to protecciondedatos@ebcfrenos.com, and we will do our best to honour your request. In addition, all newsletters, offers and promotions sent by DVS European España, S.L. contain an option allowing you to remove yourself from our list of stored email addresses.